NAOMI PARTRIDGE

Person-Centred Counselling in Perth

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Cookie & Privacy Policy

Privacy information for visitors to this website

 

What information we collect & process

We ask for your name and contact details which are known as ‘personal data’.  This personal data is only collected when you complete a contact form or when you send an email through the links provided on this website. This information is only processed to allow us to respond to your enquiry or deliver our service. We have determined that ‘legitimate interests’ is the most appropriate lawful basis for how we collect and use date you share. We do not use this information for marketing purposes.

 

What are Cookies?

Cookies are small text files which are stored by the browser on your computer. Only the information that you provide, or the choices you make while visiting a website, can be stored in a cookie. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it. Learn more about cookies - https://www.aboutcookies.org/ 

 

Our use of Cookies and how to opt out:

We use cookies to monitor how people use our site, provide the services and features offered on our website, and to improve our user experience. Some of the cookies described above are stored on your machine by third parties when you use our website. We have no control over these cookies or how the third parties use them. If you prefer not to use cookies, you can choose to delete or disable cookies within your browser settings at any time.

 

For more information about these controls, visit your browser or device's help material. All modern browsers provide a setting that allows a user to block third-party cookies. Please note that if you delete or disable our cookies, this may impact functionality in certain areas of the website  

 

Purpose of cookies for our website

 

Session cookies – Often used for 'Shopping Cart' and to remember which pages you visited, or for when you use the 'Back' button. Once you close your browser or log out, the cookie will expire and be deleted.

 

Persistent cookies – Can be used to store information or settings about you to improve your experience on a website. For example, “Remember me” cookies which store your username and password when you visit a site. This is not used to identify you: only to make logging into a website faster and more convenient.

 

Third Party cookies – These are cookies placed by another website or service i.e. it has a different address to the one you see in your browser’s address bar: in other words a third-party. They are used to allow that third party to provide a service to us. Examples include cookies created by Google's services (Google Analytics, Google AdSense), cookies stored when you share content on social sites (such as Facebook/Twitter) and those created by advertisements served from a different website (which is very common).

 

Third party cookies possibly used by this website

Provider: Google

Purpose: enable Google functionalities such as Google search, Maps, Analytics, Youtube

Policy: http://www.google.co.uk/intl/en/policies/privacy/

 

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Privacy information for clients & supervisees receiving a service

 

Any personal data provided by you will be held and processed according to the data protection guidelines of the General Data Protection Regulation (GDPR), May 2018. I am registered with the Information Commissioner’s Office as a data controller.

 

Under the GDPR May 2018 regulations, the legal bases for me keeping this information are ‘contract’ (information is necessary in order for me to provide a service to you) and ‘consent’ (where you consent to me holding your information for the purpose outlined). Further information on these regulations may be found at http://www.ico.org.uk.

You are entitled to refuse consent.

 

As a data controller, I am committed to protecting your privacy. I only collect what information I need in order to provide a safe, ethical and effective service to you.

 

What information do I keep?

  • Name

  • Address

  • Telephone numbers

  • Email address

  • GP details

I also keep brief notes of our work, in line with the requirements of my insurers. These are kept separately from your personal information (name ad contact details).

 

Where do I keep information?

I keep your personal details (name and address) in a locked filing box.

 

I keep brief notes (these will not disclose your name or any other identifying information) on our work together. You have the right to see these at any time.

 

My phone is finger-print and passcode protected, and my laptop is password-protected; they cannot be accessed by anyone other than myself.

 

How long do I keep information for?

All information is destroyed by shredding after 5 years (the period of time specified by my insurance company) from the end of our work together.

 

Data held electronically (contact details on my phone and any emails between us) is completely deleted when we end our work.

 

Information sharing

I will not share any information about you with other organisations or people, except:

  • if I believe that you or another person are at risk of serious harm

  • if I am required by law to share information

 

Your rights

You have the right to refuse consent for my holding your information

You have the right to see the information I hold

You have the right to ask for it to be amended or destroyed

 

If you require any further information or clarification regarding how your data is held or processed by me, please do not hesitate to contact me.